Our History

Our History

Dumfries Timber Company opened its doors on 19 November 2007 with three Directors and three other members of staff in their new premises at Catherinefield Road, Dumfries. Specialising in timber and all timber related products, carrying little over £70k in stock, it was a struggle at first. Not everything went to plan. The business had to endure an extremely challenging period for 5 months before telephone and ISDN lines were established. Nonetheless, with only mobile phones in hand the business survived and gradually started to grow.

The vision came from Donald Young who, from his position as a Sales Manager with Finnforest UK Ltd, had studied various independent merchants operating in Scotland. What he found consistently across all the independent timber merchants was their willingness to react quickly and responsively to their customers’ needs together with the management and staff’s hunger for success. This emphasised the need to bring in partners who were like-minded. From his time managing another merchant in Dumfries, Donald knew that Roger Thomson and Colin Cameron would fit the criteria perfectly.

4 years on with 18 members of staff and stocks of over £250k, an opportunity arose to take advantage of acquiring two Build Centres, one in Dumfries, the other in Ayrshire. The prospect was simply too good a venture to miss and the directors decided that this represented a wonderful opportunity to not only widen their product base of building materials but also to enter the Ayrshire market where several their customers already operated.

5 years to the day from when Dumfries Timber Company Ltd opened for trade, Dumfries Building Supplies opened on Huntingdon Road, Dumfries and one week later, Ayrshire Building and Timber Supplies opened on Portland Avenue in Irvine.

After a frantic first year of trading as the enlarged group, the infrastructure for a multi-site operation was developed, then implemented and the Company opened a new head office in the Huntingdon Road premises, late 2013.

Today, with an “Investor in Young People Good Practice Award” the Company employs 51 staff, including one young apprentice in conjunction with the local council. We hold stocks of circa £1.5 million, supplying a full range of products to the building trade, garden and landscaping sectors.

We are delighted to be members of the National Buying Group, who are a collective of 94 independent merchants covering the entire UK mainland that pool their buying power, enabling us all to compete with the national merchants.

That leads us to tomorrow… “Keep watch this exciting space”

 

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Latest Covid Update

Latest Covid News - Friday 29th May

We reopened our branches on a delivery only basis on the 4th of May and now feel we can safely open for collections from Monday 1st June. We will revert back to our normal trading hours Monday to Saturday, from this date onwards.

During the last 4 weeks, we have implemented our new ‘Safe Systems of Work Plan’ and ‘Branch Operating Procedures’. These have been put into practice to test the effectiveness before we welcome our customers back on site. We do ask however that you show some patience and understanding in that we will not be able to provide the full access that we have always operated previously.

We will be operating an appointed time for collections policy, although we will, at all times, seek to provide some flexibility. To enable maximum efficiency, we ask that you phone in advance, or use the website to place click and collect orders which will enable our yard and warehouse staff to pre-pick your order and have it ready in the designated area for collection.

Our main priority remains ensuring we protect the health, safety and welfare of our staff, customers, suppliers, and the wider communities in which we operate. We are adapting to the changes necessitated by the COVID-19 virus, but we also realise that this applies to everyone. Should there be anything you believe would improve how we implement our new operating procedures, or that we must equally respect when delivering to your premises, please do contact the Branch Manager of the Branch you deal with